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Integrate Textline with Help Scout
Business Text Messaging
Equip your support team with SMS to reduce call volume, boost productivity, and keep customers happy. The Textline widget allows you to send and receive text messages within Help Scout so you can keep all customer conversations in one place. With the integration, all Textline conversations are tracked in your Help Scout mailbox, and your saved Help Scout contacts sync to Textline.
Textline was built to help customer support teams thrive. Our business texting software allows your team to respond instantly to customer inquiries, resolve issues faster, and manage multiple conversations at a time. Plus, you can automate your workflow with text templates, routes, and away messages to keep wait times down.
Do more with Textline and Help Scout
Send and receive texts, photos, videos, and more without leaving Help Scout
Create and store text templates for frequently asked questions to save time
Transfer text conversations to teammates and leave private internal notes
Get started with Help Scout
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