Episode 10

Inside Buzzsprout support

Priscilla Brooke leads a team of support experts to help podcasters run, distribute, and grow their shows. In this episode she talks about her journey into support, and her approach to service at Buzzsprout.

Episode notes

Mat chats with Priscilla Brooke, Head of Podcaster Success at Buzzsprout and host of her own podcast, Happy to Help. In this episode Priscilla talks about her journey to finding her long term career in support, and how her team approaches service.

SHOW NOTES HERE PLEASE

TRANSCRIPT HERE PLEASE

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Further reading for this episode

Building a Community Around Your Business
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Building a Community Around Your Business
Where to Start When Building a Customer Success Team
Growth & Culture
Where to Start When Building a Customer Success Team
How to Recognize, Reduce, and Repair Customer Service Burnout
Customer Service
How to Recognize, Reduce, and Repair Customer Service Burnout
6 Proven Strategies for Building a Customer-Centric Company
Growth & Culture
6 Proven Strategies for Building a Customer-Centric Company

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