Harness the power of AI
Boost productivity by 36%

AI shouldn’t replace support teams—it should unlock their superpowers. With your people’s know-how and our platform’s features, the team will be unstoppable.

AI - Hero with Draft and Answers
AI that’s EZ

Tapping into the power of AI is just one click away—no code, plugins, or copy and pasting required.

More time for the meaningful

Let AI take care of repetitive tasks so you can focus on more complex, personal conversations.

Faster replies, happier customers

Draft or polish a reply in seconds, and send your 5-star response in a flash.

Supercharge your support team

We’re building tools that reduce resolution times, streamline repetitive work, and ultimately, create better customer interactions. Teams using our AI features resolve 36% more emails.

AI Drafts

Draft a reply to any email in just one click. AI uses information from past conversations and help articles to generate on-brand responses that are ready to review, revise, and send.

Real thoughts on artificial intelligence

Delivering More Customer Delight, Not More AI Hype
Inside Help Scout
Delivering More Customer Delight, Not More AI Hype
8 Ways for Support Teams to Use the Time That AI Saves
Customer Service
8 Ways for Support Teams to Use the Time That AI Saves
Building Your AI Support Stack
Support Toolkit
Building Your AI Support Stack
Help Scout and AI: A New Perspective
Inside Help Scout
Help Scout and AI: A New Perspective

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Learn the platform in less than an hour.
Become a power user in less than a day.

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We’d love to show you the magic of Help Scout.

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