Blog Author

Alejandro García

Specialized in Public Relations and with a master’s degree in Corporate Communication, Alex joined the Marketing department of Materialesdefabrica.com to support and improve the company’s strategy. Connect with him on Twitter and LinkedIn.

Posts by Alejandro

Customer Story: Materialesdefabrica.com

Growth & Culture

Customer Story: Materialesdefabrica.com

Materialesdefabrica.com has become one of the best ecommerce businesses in our sector by using Help Scout as the nexus of our operations. Here's how.

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Growth & Culture

Remote Work: It’s About More Than Skipping the Commute

Growth & Culture

Remote Work: It’s About More Than Skipping the Commute

Help Scout Unscripted: Relaxation

Growth & Culture

Help Scout Unscripted: Relaxation

Help Scout Unscripted: Broken Bones

Growth & Culture

Help Scout Unscripted: Broken Bones

Product

Bring Your Instagram Conversations into Help Scout

Bring Your Instagram Conversations into Help Scout

How Devpost Tailors AI Answers to Match Their Support Style

How Devpost Tailors AI Answers to Match Their Support Style

How to Improve AI Replies with Every Conversation

How to Improve AI Replies with Every Conversation

Customer Service

Proactive Customer Service: Benefits, Tips, and Examples

Customer Service

Proactive Customer Service: Benefits, Tips, and Examples

How to Get Started With Multichannel Customer Support

Customer Service

How to Get Started With Multichannel Customer Support

Help Scout vs. Gorgias: A Deep-Dive Comparison

Customer Service

Help Scout vs. Gorgias: A Deep-Dive Comparison

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