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Blog Author

Alexa Ahrens

Alexa is a Content Strategist at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn.

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How to Build a Great Remote Company Culture
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Experimenting With AI: Are Vibes All You Need?
Help Scout Using Help Scout: The Marketing Edition
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How 11 Companies Are Using AI for Customer Service
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The 21 Best Instagram Tools for Business Growth (2025)
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Conversational AI for Customer Service: How To Get It Right
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Gorgias Pricing Explained: Features, Plans, and Alternatives
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