Photo: Cecilia Haynes

Blog Author

Cecilia Haynes

Cecilia is a content strategist and Help Scout alum. Connect with her on Twitter and LinkedIn.

Posts by Cecilia

The Digital Nomad’s Toolkit for Staying Productive
Inside Help Scout
The Digital Nomad’s Toolkit for Staying Productive
Becoming a Digital Nomad: the Good, the Bad, and the Ugly
Inside Help Scout
Becoming a Digital Nomad: the Good, the Bad, and the Ugly

Discover the latest in...

Growth & Culture

View All Posts
The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
View All Posts

Customer Service

View All Posts
1:02:43
Support Pros React!
Support Careers
Support Pros React!
Comparing Front Alternatives: 12 Top Options for 2025
Software & Systems
Comparing Front Alternatives: 12 Top Options for 2025
Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
View All Posts

Inside Help Scout

View All Posts
Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Why People-First Security Matters (No Matter Where You Work)
Behind the Scenes
Why People-First Security Matters (No Matter Where You Work)
Amplifying Employee Voices Through Content
Behind the Scenes
Amplifying Employee Voices Through Content
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo
Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

Book a DemoBook a Demo