Blog Author

Christine Chavez

Chrissy is a Technical Support Specialist at Help Scout, where we’re focused on providing people-first support to all of our customers. You can connect with her on LinkedIn.

Posts by Christine

Inside Learn Something Days: The Help Scout Support Team

Inside Learn Something Days: The Help Scout Support Team

Help Scout Works Best When

Help Scout Works Best When

Building Skills for the Sport of Support

Building Skills for the Sport of Support

AI and the Gravity of Mediocrity

Customer Service

AI and the Gravity of Mediocrity

The Supportive Weekly

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Growth & Culture

How to Build a Great Remote Company Culture

Growth & Culture

How to Build a Great Remote Company Culture

Experimenting With AI: Are Vibes All You Need?

Growth & Culture

Experimenting With AI: Are Vibes All You Need?

Applying for a Job? Be Intelligent, Not Artificial

Growth & Culture

Applying for a Job? Be Intelligent, Not Artificial

Product

Bring Your Instagram Conversations into Help Scout

Bring Your Instagram Conversations into Help Scout

Help Scout’s Fall Product Release: Support that connects

Help Scout’s Fall Product Update

Help Scout’s Fall Product Update

Customer Service

The New Wheel TEST

Customer Service

The New Wheel TEST

Designing a Great Contact Us Page: 20 Inspiring Examples

Customer Service

Designing a Great Contact Us Page: 20 Inspiring Examples

7 Ways To Improve Your Customer Service Response Times

Customer Service

7 Ways To Improve Your Customer Service Response Times

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