Blog Author

Christine Chavez

Chrissy is a Technical Support Specialist at Help Scout, where we’re focused on providing people-first support to all of our customers. You can connect with her on LinkedIn.

Posts by Christine

Inside Learn Something Days: The Help Scout Support Team

Inside Help Scout

Inside Learn Something Days: The Help Scout Support Team

Help Scout Works Best When

Inside Help Scout

Help Scout Works Best When

Building Skills for the Sport of Support

Customer Service

Building Skills for the Sport of Support

AI and the Gravity of Mediocrity

Customer Service

AI and the Gravity of Mediocrity

Discover the latest in...

Growth & Culture

The Impact of Great Support on Revenue

The Impact of Great Support on Revenue

Help Scout Remains Committed to DEI

Hiring & Culture

Help Scout Remains Committed to DEI

Unlocking Insights: How to Analyze Customer Feedback Effectively

Customer Engagement

Unlocking Insights: How to Analyze Customer Feedback Effectively

Customer Service

Support Pros React!

Support Careers

Support Pros React!

Comparing Front Alternatives: 12 Top Options for 2025

Software & Systems

Comparing Front Alternatives: 12 Top Options for 2025

Leveraging Transferable Skills for a Career Change

Support Careers

Leveraging Transferable Skills for a Career Change

Inside Help Scout

Bring Your Instagram Conversations into Help Scout

Inside Help Scout

Bring Your Instagram Conversations into Help Scout

Why People-First Security Matters (No Matter Where You Work)

Behind the Scenes

Why People-First Security Matters (No Matter Where You Work)

Amplifying Employee Voices Through Content

Behind the Scenes

Amplifying Employee Voices Through Content

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