Blog Author
Diana Price
Diana is an editorial content writer and Help Scout alum, where she wrote about values-driven founders and companies for In the Works and shared stories about the people and practices inside Help Scout. Connect with her on LinkedIn.
Posts by Diana
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today
Inside Support: Q&A with Support Leader Brittany Ferguson
Finding Joy in the Feedback Loop — Through Improv and in the Queue
4 Steps Toward Building a Culture That's Aligned with Company Values
Building a Customer-Oriented Ecommerce Business Through Better Human Interaction
How to Plan for Connection at Your Remote Company Retreat
Charting the Course of an Unexpected Career
Friday Notes Keep Us on the Same Page
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