Inside Help Scout
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Blog Author
Diana Price
Diana is an editorial content writer and Help Scout alum, where she wrote about values-driven founders and companies for In the Works and shared stories about the people and practices Inside Help Scout. Connect with her on LinkedIn.
Posts by Diana
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Inside Help Scout
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today
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Customer Service
Inside Support: Q&A with Support Leader Brittany Ferguson
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Inside Help Scout
Finding Joy in the Feedback Loop — Through Improv and in the Queue
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Growth & Culture
4 Steps Toward Building a Culture That's Aligned with Company Values
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Customer Service
Building a Customer-Oriented Ecommerce Business Through Better Human Interaction
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Inside Help Scout
How to Plan for Connection at Your Remote-company Retreat
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Inside Help Scout
Charting the Course of an Unexpected Career
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Inside Help Scout
Friday Notes Keep Us on the Same Page
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