Blog Author
Emily Triplett Lentz
Emily is a Help Scout alum. You can find her on LinkedIn.
Posts by Emily
Tips for Finding Your Perfect Customer Service Career Path
Writing the Perfect Customer Thank-You Note (+ Examples)
Help Scout's Annual Customer Support Salary Study
What Remote Companies Can Teach About Asynchronous Communication
Making Content More Inclusive
4 Ways to Determine What Your Customer Really Needs
How to Write Conclusions That Don’t Suck
Ecommerce Companies Use Multiple Instances to Manage Different Customer Groups
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