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Posts by Help Scout

Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.

Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!

Posts by Help Scout

Help Scout is Now Available in AWS Marketplace
Inside Help Scout
Help Scout is Now Available in AWS Marketplace
Help Scout Announces Partnership with TD SYNNEX
Inside Help Scout
Help Scout Announces Partnership with TD SYNNEX
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Inside Help Scout
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Help Scout’s AI Is at Your Service
Inside Help Scout
Help Scout’s AI Is at Your Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
Customer Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Inside Help Scout
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Deliver a Seamless Support Experience with Messenger in Help Scout
Inside Help Scout
Deliver a Seamless Support Experience with Messenger in Help Scout
Tap Into Revenue in the Queue With Light Users
Customer Service
Tap Into Revenue in the Queue With Light Users
Make Customer Support a Team Sport with Light Users
Customer Service
Make Customer Support a Team Sport with Light Users
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Inside Help Scout

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Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Help Scout is Now Available in AWS Marketplace
Inside Help Scout
Help Scout is Now Available in AWS Marketplace
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
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Growth & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Customer Service

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The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
43:26
How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
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