Blog Author

Hibathu Naseer

Hibathu Naseer is a freelance writer and strategist for B2B SaaS brands. She is passionate about exploring new products and creating engaging content. Connect with her on LinkedIn.

Posts by Hibathu

The 9 Best Customer Experience Software in 2025

Customer Service

The 9 Best Customer Experience Software in 2025

17 Great Customer Service Examples to Inspire You

Customer Service

17 Great Customer Service Examples to Inspire You

50+ Ecommerce Survey Questions To Ask in 2024

Growth & Culture

50+ Ecommerce Survey Questions To Ask in 2024

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Growth & Culture

How to Build a Great Remote Company Culture

Growth & Culture

How to Build a Great Remote Company Culture

Experimenting With AI: Are Vibes All You Need?

Growth & Culture

Experimenting With AI: Are Vibes All You Need?

Applying for a Job? Be Intelligent, Not Artificial

Growth & Culture

Applying for a Job? Be Intelligent, Not Artificial

Product

Bring Your Instagram Conversations into Help Scout

Bring Your Instagram Conversations into Help Scout

Help Scout’s Fall Product Release: Support that connects

Help Scout’s Fall Product Update

Help Scout’s Fall Product Update

Customer Service

The New Wheel TEST

Customer Service

The New Wheel TEST

Designing a Great Contact Us Page: 20 Inspiring Examples

Customer Service

Designing a Great Contact Us Page: 20 Inspiring Examples

7 Ways To Improve Your Customer Service Response Times

Customer Service

7 Ways To Improve Your Customer Service Response Times

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