Blog Author
Jacinda Santora
Jacinda Santora combines marketing psychology, strategy development, and strategy execution to deliver customer-centric, data-driven solutions for brand growth. Connect with her on LinkedIn.
Posts by Jacinda
From Peer to Peer: A Guide to the C2C Ecommerce Model
Customer Engagement Platforms: An Overview
How To Use Generative AI in Customer Support
A Beginner’s Guide to Unlocking the Power of AI as a Service (AIaaS)
Customer Service Analytics: Understanding the Story Behind the Data
22 Impactful Customer Service Survey Questions to Ask in 2024
Why Customer Satisfaction is Important for Your Business
Navigating the Numbers: 10 Customer Engagement Metrics to Track in 2024
Show 22 more posts
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