Photo: Jack Nagel

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Jack Nagel

Jack Nagel is a former Growth Marketer at Help Scout. Connect with him on LinkedIn.

Posts by Jack

How Brain.fm Achieved a 95% CSAT Score With Help Scout
Product
How Brain.fm Achieved a 95% CSAT Score With Help Scout
Upstream Tech Set Lofty Response Time Goals. Help Scout Made the Difference.
Product
Upstream Tech Set Lofty Response Time Goals. Help Scout Made the Difference.
Customer Story: GrowSurf
Product
Customer Story: GrowSurf
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Bring Your Instagram Conversations into Help Scout
Product
Bring Your Instagram Conversations into Help Scout
Live Event
How to Shave Hours off Response Time With AI Answers
Product
How to Shave Hours off Response Time With AI Answers
Principled Building: How We Approach AI at Help Scout
Product
Principled Building: How We Approach AI at Help Scout
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Growth & Culture

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Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
Help Scout Unscripted: TV Shows
Growth & Culture
Help Scout Unscripted: TV Shows
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
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Customer Service

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How to avoid fragile knowledge in support
The Supportive
How to avoid fragile knowledge in support
Help Scout vs. Front: A Deep-Dive Comparison
Customer Service
Help Scout vs. Front: A Deep-Dive Comparison
7 Simple Ways To Automate Your Ecommerce Business
Customer Service
7 Simple Ways To Automate Your Ecommerce Business
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