Photo: Jakub Janczyk

Blog Author

Jakub Janczyk

Jakub is a Senior JavaScript Engineer at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with him on LinkedIn.

Posts by Jakub

The Need for Speed: A Quick Way to Improve React Testing Times
Inside Help Scout
The Need for Speed: A Quick Way to Improve React Testing Times
Accessibility First Is the New Mobile First
Inside Help Scout
Accessibility First Is the New Mobile First

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Growth & Culture

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The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Customer Service

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1:02:43
Support Pros React!
Support Careers
Support Pros React!
Comparing Front Alternatives: 12 Top Options for 2025
Software & Systems
Comparing Front Alternatives: 12 Top Options for 2025
Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
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Inside Help Scout

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Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Why People-First Security Matters (No Matter Where You Work)
Behind the Scenes
Why People-First Security Matters (No Matter Where You Work)
Amplifying Employee Voices Through Content
Behind the Scenes
Amplifying Employee Voices Through Content
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