Photo: Jane Porter

Blog Author

Jane Porter

Jane is a freelance writer and editor based in New York. She writes about business, technology, psychology, creativity, and more. Connect with her on Twitter.

Posts by Jane

The Science of Setting and Achieving Goals
Customer Service
The Science of Setting and Achieving Goals
Mastering the Art of ‘Just Start’
Customer Service
Mastering the Art of ‘Just Start’
What Psychology Teaches Us About Structuring the Workday
Customer Service
What Psychology Teaches Us About Structuring the Workday
Why Better Sleep Equals Better Work
Customer Service
Why Better Sleep Equals Better Work
Routine Disruption: How to Change Your Habits for the Better
Customer Service
Routine Disruption: How to Change Your Habits for the Better

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Growth & Culture

View All Posts
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
Experimenting With AI: Are Vibes All You Need?
Growth & Culture
Experimenting With AI: Are Vibes All You Need?
Applying for a Job? Be Intelligent, Not Artificial
Growth & Culture
Applying for a Job? Be Intelligent, Not Artificial
View All Posts

Product

View All Posts
Bring Your Instagram Conversations into Help Scout
Product
Bring Your Instagram Conversations into Help Scout
Product
Help Scout’s Fall Product Release: Support that connects
Live Event
Help Scout’s Fall Product Update
Product
Help Scout’s Fall Product Update
View All Posts

Customer Service

View All Posts
The New Wheel TEST
Customer Service
The New Wheel TEST
Designing a Great Contact Us Page: 20 Inspiring Examples
Customer Service
Designing a Great Contact Us Page: 20 Inspiring Examples
7 Ways To Improve Your Customer Service Response Times
Customer Service
7 Ways To Improve Your Customer Service Response Times
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo