Photo: Jorge Selva

Blog Author

Jorge Selva

Jorge is a Growth Marketing professional and Help Scout alum. Connect with him on Twitter or LinkedIn.

Posts by Jorge

Good to Grow: Help Scout Celebrates its 10th Year
Inside Help Scout
Good to Grow: Help Scout Celebrates its 10th Year
Announcing Help Scout's 2020 Customer Service Awards
Customer Service
Announcing Help Scout's 2020 Customer Service Awards

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Inside Help Scout

View All Posts
Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Listen First, Design Later
Behind the Scenes
Listen First, Design Later
Building Connections at Help Scout’s Rome Retreat
Behind the Scenes
Building Connections at Help Scout’s Rome Retreat
View All Posts

Growth & Culture

View All Posts
Hey Marketers, It’s Time to Log In
Revenue Growth
Hey Marketers, It’s Time to Log In
Customer-First Teams Thrive in Uncertain Times
Revenue Growth
Customer-First Teams Thrive in Uncertain Times
The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
View All Posts

Customer Service

View All Posts
The 4 Bucket System for Support
The Supportive
The 4 Bucket System for Support
The Ultimate Guide to SaaS Customer Support in 2025
Tips & Templates
The Ultimate Guide to SaaS Customer Support in 2025
Noticing the Small Wins
Articles
Noticing the Small Wins
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo