
Blog Author
Kristi Thompson
Kristi is on the customers team at Help Scout and enjoys shaping company culture through projects such as Whole Company Support. She loves to travel and visit coffee shops while working remotely.
Posts by Kristi


Help Scout Using Help Scout: Tags and Custom Fields

Help Scout Using Help Scout: Saved Replies

7 Tips for Becoming a SaaS Support Professional

Inside Help Scout: How We Implement Whole Company Support

How to Communicate Ideas Effectively
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