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Blog Author
Kristi Thompson
Kristi is on the customers team at Help Scout and enjoys shaping company culture through projects such as Whole Company Support. She loves to travel and visit coffee shops while working remotely.
Posts by Kristi
Inside Help Scout
Help Scout Using Help Scout: Tags and Custom Fields
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Help Scout Using Help Scout: Saved Replies
Customer Service
7 Tips for Becoming a SaaS Support Professional
Inside Help Scout
Inside Help Scout: How We Implement Whole Company Support
Growth & Culture
How to Communicate Ideas Effectively
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