Photo: Matt Plays

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Matt Plays

Matt Plays is the Creative Director at Help Scout. He’s a New England-based designer with a thing for skateboarding, rock climbing, and chicken parm’.

Posts by Matt

Title
Support Toolkit
Title
Evolving Brand Design at Help Scout
Inside Help Scout
Evolving Brand Design at Help Scout

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Growth & Culture

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The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Customer Service

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1:02:43
Support Pros React!
Support Careers
Support Pros React!
Comparing Front Alternatives: 12 Top Options for 2025
Software & Systems
Comparing Front Alternatives: 12 Top Options for 2025
Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
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Inside Help Scout

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Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Why People-First Security Matters (No Matter Where You Work)
Behind the Scenes
Why People-First Security Matters (No Matter Where You Work)
Amplifying Employee Voices Through Content
Behind the Scenes
Amplifying Employee Voices Through Content
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