Photo: Mo McKibbin

Blog Author

Mo McKibbin

Mo is Co-head of Post Production Digital Distribution at Apple and is an alum of Help Scout. In addition, she coaches companies on Support Driven Growth strategy. Connect with her on LinkedIn.

Posts by Mo

Getting Started with Support-Driven Growth
Growth & Culture
Getting Started with Support-Driven Growth
Solving Problems Outside Your Domain
Customer Service
Solving Problems Outside Your Domain
Giving Great GIFs for Better Support
Customer Service
Giving Great GIFs for Better Support

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Bring Your Instagram Conversations into Help Scout
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Help Scout is Now Available in AWS Marketplace
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Help Scout is Now Available in AWS Marketplace
Help Scout Remains Committed to DEI
Hiring & Culture
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Growth & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Customer Service

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The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
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How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
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