Photo: Nykki Yeager

Blog Author

Nykki Yeager

Nykki is a customer-focused leader with ten years of experience in tech startups, currently serving as Head of SMB Customer Success at Qwilr. She’s also a consultant offering career coaching and strategic support for growing businesses. Learn more and connect at www.nykkiyeager.com.

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Growth & Culture

View All Posts
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
Experimenting With AI: Are Vibes All You Need?
Growth & Culture
Experimenting With AI: Are Vibes All You Need?
Applying for a Job? Be Intelligent, Not Artificial
Growth & Culture
Applying for a Job? Be Intelligent, Not Artificial
View All Posts

Customer Service

View All Posts
The New Wheel TEST
Customer Service
The New Wheel TEST
Designing a Great Contact Us Page: 20 Inspiring Examples
Customer Service
Designing a Great Contact Us Page: 20 Inspiring Examples
7 Ways To Improve Your Customer Service Response Times
Customer Service
7 Ways To Improve Your Customer Service Response Times
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes