Photo: Paul Jun

Blog Author

Paul Jun

Paul is a Principal Brand Strategist at Mixpanel and a Help Scout alum. Connect with him on Twitter and LinkedIn.

Posts by Paul

3 Steps to Making Better Decisions
Customer Service
3 Steps to Making Better Decisions
The Importance of Finishing What You Start
Customer Service
The Importance of Finishing What You Start
How Bias Can Sabotage the Workplace
Growth & Culture
How Bias Can Sabotage the Workplace
5 Perspectives on Diversity in the Workplace
Growth & Culture
5 Perspectives on Diversity in the Workplace
What We Learned Telling Customers’ Stories
Growth & Culture
What We Learned Telling Customers’ Stories
7 Ways to Nurture Creativity
Customer Service
7 Ways to Nurture Creativity
The Hidden Beauty of Constraints
Customer Service
The Hidden Beauty of Constraints
How Practicing Mindfulness Can Lead to Better Decision Making
Customer Service
How Practicing Mindfulness Can Lead to Better Decision Making
8 Powerful Ideas on Hiring for Talent and Culture-Fit
Growth & Culture
8 Powerful Ideas on Hiring for Talent and Culture-Fit
Show 12 more posts

Discover the latest in...

Inside Help Scout

View All Posts
Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Help Scout is Now Available in AWS Marketplace
Inside Help Scout
Help Scout is Now Available in AWS Marketplace
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
View All Posts

Growth & Culture

View All Posts
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
View All Posts

Customer Service

View All Posts
The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
43:26
How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes