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Blog Author

Sarah Chambers

Sarah is a customer service consultant and the founder of Supported Content. When she’s not arguing about customer service, she’s usually outdoors rock climbing or snowboarding. Follow her on Twitter to keep up with her adventures.

Posts by Sarah

The 8 Best Free Live Chat Software in 2025
Customer Service
The 8 Best Free Live Chat Software in 2025
6 Customer Centricity Examples To Use In Your Business
Customer Service
6 Customer Centricity Examples To Use In Your Business
7 Foundational Customer Experience Best Practices
Customer Service
7 Foundational Customer Experience Best Practices
Customer Perception and How to Manage It Effectively
Customer Service
Customer Perception and How to Manage It Effectively
How to Improve Customer Loyalty With Customer Effort Score
Customer Service
How to Improve Customer Loyalty With Customer Effort Score
A Founder’s Guide to Building a Customer-Focused Company
Customer Service
A Founder’s Guide to Building a Customer-Focused Company
5 Ways to Automate Support Without Degrading Service
Customer Service
5 Ways to Automate Support Without Degrading Service
How to Implement Live Chat With a Small Support Team
Customer Service
How to Implement Live Chat With a Small Support Team
9 Example Customer Service Goals for Your 2025 Strategy
Customer Service
9 Example Customer Service Goals for Your 2025 Strategy
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