Blog Author

Sujan Patel

Sujan is the co-founder of WebProfits, a growth marketing agency helping companies leverage the latest and greatest marketing strategies to fuel their businesses. Connect with him on Twitter and LinkedIn.

Posts by Sujan

How Building a Community Can Supercharge Your Customer Service

Growth & Culture

How Building a Community Can Supercharge Your Customer Service

Brand communities are helping companies supercharge their customer service with insights into customer needs, expectations and desires.

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Bring Your Instagram Conversations into Help Scout

Bring Your Instagram Conversations into Help Scout

How to Shave Hours off Response Time With AI Answers

How to Shave Hours off Response Time With AI Answers

Principled Building: How We Approach AI at Help Scout

Principled Building: How We Approach AI at Help Scout

Growth & Culture

Help Scout Unscripted: Broken Bones

Growth & Culture

Help Scout Unscripted: Broken Bones

Help Scout Unscripted: TV Shows

Growth & Culture

Help Scout Unscripted: TV Shows

How to Build a Great Remote Company Culture

Growth & Culture

How to Build a Great Remote Company Culture

Customer Service

How to avoid fragile knowledge in support

How to avoid fragile knowledge in support

Help Scout vs. Front: A Deep-Dive Comparison

Customer Service

Help Scout vs. Front: A Deep-Dive Comparison

7 Simple Ways To Automate Your Ecommerce Business

Customer Service

7 Simple Ways To Automate Your Ecommerce Business

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