The 4 Bucket System for Support
Maybe AI can do every part of your job (probably not)...but which parts of your job *should* it handle? Mat suggests a 4 bucket system to help figure it out.
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
Maybe AI can do every part of your job (probably not)...but which parts of your job *should* it handle? Mat suggests a 4 bucket system to help figure it out.
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.