The 4 Bucket System for Support
Maybe AI can do every part of your job (probably not)...but which parts of your job *should* it handle? Mat suggests a 4 bucket system to help figure it out.
Insights, advice, support, and entertainment for people who know that customer support is about so much more than answering questions.
Maybe AI can do every part of your job (probably not)...but which parts of your job *should* it handle? Mat suggests a 4 bucket system to help figure it out.
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