Growth & Culture

Tips and advice for company founders and leaders on growing a thriving business and building an exceptional company culture.

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Help Scout Remains Committed to DEI
Hiring & Culture

Help Scout Remains Committed to DEI

Help Scout hasn’t wavered in our commitment to diversity, equity, and inclusion, which to us means creating a workplace that truly works for everyone.

The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Litmus Boosts Customer Retention Rate by 26% with Help Scout
Customer Stories

Litmus Boosts Customer Retention Rate by 26% with Help Scout

Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.

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Hiring & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
4 Steps Toward Building a Culture That's Aligned with Company Values
Hiring & Culture
4 Steps Toward Building a Culture That's Aligned with Company Values
Interviewing at Help Scout: The Insider Perspective
Hiring & Culture
Interviewing at Help Scout: The Insider Perspective
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Leadership Tips

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10 Practical Ways to Increase Team Productivity
Leadership Tips
10 Practical Ways to Increase Team Productivity
7 Best Practices To Boost Your Team Collaboration
Leadership Tips
7 Best Practices To Boost Your Team Collaboration
The Secret Art of Delegation
Leadership Tips
The Secret Art of Delegation
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Editor’s Picks

How Support Teams Can Improve Customer Retention
Leading Service
How Support Teams Can Improve Customer Retention
Where to Start When Building a Customer Success Team
Customer Engagement
Where to Start When Building a Customer Success Team
A Founder’s Guide to Building a Customer-Focused Company
Customer Engagement
A Founder’s Guide to Building a Customer-Focused Company

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