The Supportive

Insights, advice, support, and entertainment for people who know that customer support is about so much more than answering questions.

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Season 2 Episode 06: NapLab
The Supportive

Season 2 Episode 06: NapLab

Season 2 Episode 05: Young Henrys
The Supportive
Season 2 Episode 05: Young Henrys
26 Support Tips For 2026
The Supportive
26 Support Tips For 2026
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Customer Service

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Proactive Customer Service: Benefits, Tips, and Examples
Customer Service
Proactive Customer Service: Benefits, Tips, and Examples
How to Get Started With Multichannel Customer Support
Customer Service
How to Get Started With Multichannel Customer Support
Help Scout vs. Gorgias: A Deep-Dive Comparison
Customer Service
Help Scout vs. Gorgias: A Deep-Dive Comparison
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Growth & Culture

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Remote Work: It’s About More Than Skipping the Commute
Growth & Culture
Remote Work: It’s About More Than Skipping the Commute
Help Scout Unscripted: Relaxation
Growth & Culture
Help Scout Unscripted: Relaxation
Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
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Product

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Live Event
How Devpost Tailors AI Answers to Match Their Support Style
Product
How Devpost Tailors AI Answers to Match Their Support Style
Live Event
How to Improve AI Replies with Every Conversation
Product
How to Improve AI Replies with Every Conversation
Bring Your Instagram Conversations into Help Scout
Product
Bring Your Instagram Conversations into Help Scout
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Editor’s Picks

06:27
Museum of Customer Support: The World's Oldest Complaint Letter
The Supportive
Museum of Customer Support: The World's Oldest Complaint Letter
Between Two Borgs
The Supportive
Between Two Borgs
A Love Letter to Social Media Customer Service Pros
The Supportive
A Love Letter to Social Media Customer Service Pros

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