The Supportive
Episode 9: On Community
Episode 8: On the Origin of Support with Sarah Hatter
Episode 7: Getting Started in Support
Episode 6: Support Teams of 2028
Episode 2: Self-service is the future of online support (1)
Episode 5: Escape the Queue
Episode 4: Greatest Mistakes in Customer Service History
Episode 3: Secrets of a Product Manager
Episode 2: Self-service is the future of online support
The Supportive Podcast
Episode 1: The Future of AI-Enhanced Support Teams
Get started with Help Scout
Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.