Build trust in every customer interaction
Trust is your greatest asset. Bring all customer communication into Help Scout to level-up your teamwork, decrease response times, and ensure nothing slips through the cracks.
Top financial institutions and fintech companies rely on Help Scout.
Create a standout customer experience
Increase productivity 52%
With Help Scout’s shared inboxes, users are able to respond to 52.6% more customer messages in their first year.
Personalize the experience
View the conversation history and customer data you need to deliver personal service, without toggling between tabs.
Keep conversations secure
Help Scout offers enterprise level security and advanced user permissions to keep sensitive customer information safe.
The platform that’s
powerful not perplexing
AI
Use AI to draft or improve replies, summarize convos, and deliver self-serve answers in a snap.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
