Help Scout for Startups

Start with a customer support platform that scales

Get started with 6 months free on a support platform that lets you keep it simple, move fast, and focus on delighting customers.

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What you can do with Help Scout

Manage all your conversations

Juggling email, live chat, and social? Bring all your customer conversations together so you can work faster and get more done.

Create a knowledge base

Help customers find answers to common questions themselves in a snap, and reduce email volume by 30% for your team.

Provide live chat support

Send in-app messages to introduce features or onboard customers

Integrate with 90+ tools

Leverage customer data to work faster and power automations

What's Included

You get everything you’ll need to start building a world-class support team at your startup, all for no charge for your first six months.

Help Scout Plus

No limitations — it’s got everything you’ll need as you grow your company.

HS Plus

Unlimited Users + AI

Use them to scale your support team and supercharge them with best-in-class AI tools.

AI

World-Class Support

We’ll help you get started and will be there when you have questions.

World-Class Support
Basecamp

We chose Help Scout because their support is really great. It’s in line with our values and how we want support to be for our customers.

Kristin Aardsma
Kristin Aardsma

Head of Customer Support

See how other startups started and scaled with Help Scout

Get started with
Help Scout

To qualify for Help Scout's startup program, your company must be a new Help Scout customer, an incorporated tech startup less than two years old, and generating under $1 million in annual recurring revenue (ARR).

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We’d love to show you the magic of Help Scout.

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