Blog Author
Jessica Greene
Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.
Posts by Jessica


The 8 Best (and Easiest To Use) FAQ Software in 2025

The 8 Best 100% Free Zendesk Alternatives in 2025

7 Reasons Why Help Scout Is the Best Zendesk Alternative

Help Scout vs. Zendesk: A Deep-Dive Comparison

Help Scout's AI Features: Deliver Better Support, Faster

The 9 Best AI Customer Service Software in 2025
The 7 Best AI Ticketing Systems: 2025 Comparison Guide

The 17 Best Customer Service Software in 2025 (Free & Paid)
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