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Jessica Greene

Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.

Posts by Jessica

Help Scout vs. HubSpot Service Hub: Deep-Dive Comparison
Customer Service
Help Scout vs. HubSpot Service Hub: Deep-Dive Comparison
Help Scout vs. Front: A Deep-Dive Comparison
Customer Service
Help Scout vs. Front: A Deep-Dive Comparison
Help Scout vs. Freshdesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Freshdesk: A Deep-Dive Comparison
The 6 Best Outlook Shared Mailbox Alternatives in 2026
Customer Service
The 6 Best Outlook Shared Mailbox Alternatives in 2026
Help Scout vs. Intercom: A Deep-Dive Comparison
Customer Service
Help Scout vs. Intercom: A Deep-Dive Comparison
The 8 Best (and Easiest To Use) FAQ Software in 2026
Customer Service
The 8 Best (and Easiest To Use) FAQ Software in 2026
The 8 Best 100% Free Zendesk Alternatives in 2025
Customer Service
The 8 Best 100% Free Zendesk Alternatives in 2025
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Customer Service
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Zendesk: A Deep-Dive Comparison
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Growth & Culture

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Remote Work: It’s About More Than Skipping the Commute
Growth & Culture
Remote Work: It’s About More Than Skipping the Commute
Help Scout Unscripted: Relaxation
Growth & Culture
Help Scout Unscripted: Relaxation
Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
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Bring Your Instagram Conversations into Help Scout
Product
Bring Your Instagram Conversations into Help Scout
Live Event
How Devpost Tailors AI Answers to Match Their Support Style
Product
How Devpost Tailors AI Answers to Match Their Support Style
Live Event
How to Improve AI Replies with Every Conversation
Product
How to Improve AI Replies with Every Conversation
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Customer Service

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How to Get Started With Multichannel Customer Support
Customer Service
How to Get Started With Multichannel Customer Support
Help Scout vs. Gorgias: A Deep-Dive Comparison
Customer Service
Help Scout vs. Gorgias: A Deep-Dive Comparison
26 Support Tips For 2026
The Supportive
26 Support Tips For 2026
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