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Jessica Greene

Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.

Posts by Jessica

The 6 Best Outlook Shared Mailbox Alternatives in 2025
Customer Service
The 6 Best Outlook Shared Mailbox Alternatives in 2025
The 8 Best (and Easiest To Use) FAQ Software in 2025
Customer Service
The 8 Best (and Easiest To Use) FAQ Software in 2025
The 8 Best 100% Free Zendesk Alternatives in 2025
Customer Service
The 8 Best 100% Free Zendesk Alternatives in 2025
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Customer Service
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Zendesk: A Deep-Dive Comparison
Help Scout's AI Features: Deliver Better Support, Faster
Customer Service
Help Scout's AI Features: Deliver Better Support, Faster
The 9 Best AI Customer Service Software in 2025
Customer Service
The 9 Best AI Customer Service Software in 2025
Customer Service
The 7 Best AI Ticketing Systems: 2025 Comparison Guide
The 17 Best Customer Service Software in 2025 (Free & Paid)
Customer Service
The 17 Best Customer Service Software in 2025 (Free & Paid)
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Customer Service

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The 6 Best Outlook Shared Mailbox Alternatives in 2025
Customer Service
The 6 Best Outlook Shared Mailbox Alternatives in 2025
 It’s Not You, It’s Your Inbox: When to Leave Gmail and Outlook Behind
Customer Service
It’s Not You, It’s Your Inbox: When to Leave Gmail and Outlook Behind
The 9 Best Zoho Desk Alternatives in 2025
Customer Service
The 9 Best Zoho Desk Alternatives in 2025
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Growth & Culture

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Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
Help Scout Unscripted: TV Shows
Growth & Culture
Help Scout Unscripted: TV Shows
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
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