Photo: Kiera Abbamonte

Blog Author

Kiera Abbamonte

Kiera is a a content writer who works with SaaS and ecommerce companies. Located in Boston, MA, she loves cinnamon coffee and a good baseball game. Catch up with her on Twitter or KieraAbbamonte.com

Posts by Kiera

The Role of Customer Stickiness in Building Enduring Loyalty
Growth & Culture
The Role of Customer Stickiness in Building Enduring Loyalty
8 Key SaaS Customer Success Metrics & How to Measure Them
Growth & Culture
8 Key SaaS Customer Success Metrics & How to Measure Them
10 Techniques for Collecting Voice of the Customer Data
Growth & Culture
10 Techniques for Collecting Voice of the Customer Data
Customer Satisfaction Surveys: A Comprehensive Guide
Growth & Culture
Customer Satisfaction Surveys: A Comprehensive Guide

Discover the latest in...

Growth & Culture

View All Posts
The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
View All Posts

Customer Service

View All Posts
1:02:43
Support Pros React!
Support Careers
Support Pros React!
Comparing Front Alternatives: 12 Top Options for 2025
Software & Systems
Comparing Front Alternatives: 12 Top Options for 2025
Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
View All Posts

Inside Help Scout

View All Posts
Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
Why People-First Security Matters (No Matter Where You Work)
Behind the Scenes
Why People-First Security Matters (No Matter Where You Work)
Amplifying Employee Voices Through Content
Behind the Scenes
Amplifying Employee Voices Through Content
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo
Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

Book a DemoBook a Demo