Blog Author
Maryna Paryvai
Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.
Posts by Maryna
8 Actionable Live Chat Metrics to Start Tracking Today
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Healthcare Customer Service Software in 2025
The 9 Best AI Customer Service Software in 2025
AI Support Metrics: 5 KPIs To Track
Boost Your Customer Support Efficiency with AI
Chatbots vs. Conversational AI: Understanding the Difference
Customer Driven: The Meaning Behind Customer-Centric Strategies
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