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Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

Comparing Front Alternatives: 12 Top Options for 2025
Customer Service
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Medical Customer Service Software Options
Customer Service
The 9 Best Medical Customer Service Software Options
The 10 Best Ecommerce Customer Service Software in 2025
Customer Service
The 10 Best Ecommerce Customer Service Software in 2025
What's the Best AI Customer Support Software? Top 9 Tools
Customer Service
What's the Best AI Customer Support Software? Top 9 Tools
AI Support Metrics: 5 KPIs To Track
Customer Service
AI Support Metrics: 5 KPIs To Track
Boost Your Customer Support Efficiency with AI
Customer Service
Boost Your Customer Support Efficiency with AI
Chatbots vs. Conversational AI: Understanding the Difference
Customer Service
Chatbots vs. Conversational AI: Understanding the Difference
Customer Driven: The Meaning Behind Customer-Centric Strategies
Growth & Culture
Customer Driven: The Meaning Behind Customer-Centric Strategies
Customer Success Manager: A Career Road Map
Customer Service
Customer Success Manager: A Career Road Map
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Support Pros React!
Support Careers
Support Pros React!
Comparing Front Alternatives: 12 Top Options for 2025
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