Blog Author
Maryna Paryvai
Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.
Posts by Maryna
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Healthcare Customer Service Software in 2025
The 10 Best Ecommerce Customer Service Software in 2025
What's the Best AI Customer Support Software? Top 9 Tools
AI Support Metrics: 5 KPIs To Track
Boost Your Customer Support Efficiency with AI
Chatbots vs. Conversational AI: Understanding the Difference
Customer Driven: The Meaning Behind Customer-Centric Strategies
Show 5 more posts
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes