Photo: Megan Kopalasingam

Blog Author

Megan Kopalasingam

Megan is a product marketer and tech enthusiast. Outside of Help Scout you can find Megan hosting a game night, reading, or cuddling with her pups, Dallas and Cooper. Connect with her on Twitter and Linkedin.

Posts by Megan

Bring Your Instagram Conversations into Help Scout
Inside Help Scout
Bring Your Instagram Conversations into Help Scout
What’s New in the Inbox: AI Drafts, Snooze, Send Later, and More
Inside Help Scout
What’s New in the Inbox: AI Drafts, Snooze, Send Later, and More
Quarterly Release Notes: AI, Shopify, Instagram, and More
Inside Help Scout
Quarterly Release Notes: AI, Shopify, Instagram, and More
Quarterly Release Notes: AI, Shopify, Instagram, and More
Inside Help Scout
Quarterly Release Notes: AI, Shopify, Instagram, and More
Bring Instagram Conversations Into Help Scout
Inside Help Scout
Bring Instagram Conversations Into Help Scout
Quarterly Release Notes, October 2023: AI Assist, Log in with Google, and More
Inside Help Scout
Quarterly Release Notes, October 2023: AI Assist, Log in with Google, and More
Introducing AI Assist for Better, Faster Responses
Inside Help Scout
Introducing AI Assist for Better, Faster Responses
Quarterly Release Notes, July 2023: AI Summarize, Tag Organization, and More
Inside Help Scout
Quarterly Release Notes, July 2023: AI Summarize, Tag Organization, and More
How BombTech Golf Increased Customer Satisfaction as Their Business Scaled
Inside Help Scout
How BombTech Golf Increased Customer Satisfaction as Their Business Scaled
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Bring Your Instagram Conversations into Help Scout
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Help Scout Remains Committed to DEI
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The 10 Best Ecommerce Customer Service Software Options
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The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
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The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
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How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
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