5 Ways to Improve Customer Service in Healthcare
Discover 5 practical tips for delivering great customer service in healthcare — from reading emotions to owning resolution across every channel.
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Blog Author
Ines van Dijk
Ines van Dijk is the founder of Customer Support Excellence and the author of The Customer Support QA Playbook. Her research on the Conversational Integrity Model is indexed on SSRN.
Posts by Ines
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