Help Scout for Startups

Start with a customer support platform that scales

Get started with 6 months free on the support platform that takes startups from just-keeping-up to service that drives growth.
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What you can do with Help Scout

Collab on conversations in one space

Stay connected across channels and handoffs with email, chat, social, SMS, and voice in the same platform.

Keep it all coordinated

Route conversations to the right people, leave private notes, and automate the in-between tasks that eat up your team's time.

Handle more volume with AI

Deploy AI agents that can answer customers instantly and help your team move faster in the Inbox.

Make better decisions across the business

Reports reveal patterns hidden in your conversations to keep you a step ahead of everything customers need.

What's included

You get everything you’ll need to deliver outstanding support at your startup, all for no charge for your first six months.

Help Scout Plus

The premiere plan with everything you need now and as you grow — shared inboxes, all channels, advanced automation, and more.

HS Plus

Scout, your built-in AI agent

Designed specifically for the nuances of customer support, Scout is built on insights learned from 3+ billion conversations.

AI

World-class support

We’ll help you get started and will be there when you have questions.

World-Class Support
Basecamp

We chose Help Scout because their support is really great. It’s in line with our values and how we want support to be for our customers.

Kristin Aardsma
Kristin Aardsma

Head of Customer Support @ Basecamp

Join 12,000+ teams scaling with Help Scout

Get started with
Help Scout

To qualify for Help Scout's startup program, your company must be a new Help Scout customer, an incorporated tech startup less than two years old, and generating under $1 million in annual recurring revenue (ARR).